Frequently Asked Questions
At Sensio, we know that choosing the right OEM/ODM partner for your wearable business comes with many questions. From product customization and certifications to shipping and data security, our team has answered some of the most common queries we receive from clients around the world.
Whether you’re exploring branded smart rings, health-focused bands, or full-stack wearable development, these FAQs are designed to give you quick and clear answers, so you can make informed decisions with confidence.
ABOUT SENSIO
What is Sensio and what do you specialize in?
Sensio is India’s first full-stack ODM for wearables, meaning we handle everything from concept to production. We design and engineer every layer: hardware, firmware, algorithms, mobile apps, and cloud services, for smart health devices. Our mission is to build clinical-grade wearables (rings, bands, patches, glasses) that monitor health signals reliably. In short, we help brands launch fully functional wearable products without needing their own engineering or manufacturing teams. Additionally, our unique vital signs monitoring platforms helps us stay on the cutting edge of digital biomarker discovery.
Where is Sensio based and where are your products manufactured?
Sensio’s headquarters and primary R&D lab are in Bangalore, India. All core engineering and quality control are done in India. We work with certified manufacturing partners (also in India and overseas) to scale production.
PRODUCTS AND SOLUTIONS
What wearable products does Sensio design and manufacture?
Sensio’s portfolio includes several health-focused wearables. For example, our Orbyt Smart Ring is India’s first ECG-enabled smart ring. We also make a continuous ECG Chest Patch, a rugged Smart Band with the highest sensor density in it’s class, and AR-enabled Smart Glasses for specialized monitoring. All these products are developed in-house. (We can also customize form-factors or add new sensors per client needs)
Do you provide custom development (hardware, firmware, apps) as well?
Absolutely. Sensio offers end-to-end wearable development. We don’t just assemble hardware, we co-create the entire system. Our engineers handle sensor selection, PCB and enclosure design, and prototype assembly, then develop embedded firmware, RF (Bluetooth) systems, mobile apps (iOS/Android), and cloud backends. In other words, we take your idea from briefing through prototyping to final production. This full-stack approach accelerates development and simplifies integration for brands.
What sensors and health metrics can your devices measure?
Sensio has a broad sensor stack built in-house. Our devices can include ECG (heart electrical activity), PPG (blood flow), SpO₂ (blood oxygen), GSR (skin conductance), skin temperature, accelerometers, bioimpedance, and more. This lets us track heart rate, ECG waveforms, oxygen saturation, respiration, sleep patterns, stress indicators, and activity. We also develop proprietary digital biomarkers (e.g. pulse transit time) from these signals.
Can Sensio integrate specialized sensors like EEG?
EEG is not part of our current standard offerings, as our focus is on body-worn health sensors such as cardiac, respiratory, and motion tracking. That said, EEG integration is a work in progress at Sensio, and clients are welcome to discuss their specific requirements with us for potential collaboration.
Does Sensio handle shipping, dropshipping, and global delivery?
Our shipping terms are Ex Works.
CERTIFICATIONS, IP AND COMPLIANCE
What certifications and quality standards do you meet?
We are actively working towards ISO 13485, FCC, and other relevant medical certifications aligned with each device feature. When a client chooses to brand and market a product under their own name, the certification process and regulatory diligence are handled by them. Sensio fully supports this by providing all necessary technical documentation, test data, and compliance guidance to ensure a smooth approval process.
Who owns the intellectual property (IP) of custom products?
In a typical ODM arrangement, the core design IP (circuit schematics, firmware platforms) often remains with the manufacturer, while the client owns the end-product branding and custom elements. However, terms can be negotiated. Sensio generally licenses its base technology to clients and transfers ownership of any client-funded designs (like custom housing or unique features) to the client. We will clarify IP ownership in our development agreement.
How is user data and privacy handled?
We take data security very seriously. All wearable-to-phone communication and cloud transfers use strong encryption, and we follow data protection laws (GDPR for EU, similar guidelines elsewhere) to safeguard personal health data. Our apps and cloud services require explicit user consent and only collect the data needed for the agreed functions. Personally identifiable health data is anonymized and stored securely. In short, Sensio implements best practices (secure communication, encryption, access controls) so that end-user privacy is maintained.
DEVICE PERFORMANCE AND SUPPORT
How durable are your devices and what is the battery life?
All Sensio wearables are engineered for everyday use. For example, the Orbyt Smart Ring is made with medical-grade stainless steel, skin-friendly resin, and gold-plated electrodes for strength and comfort. Orbyt has an efficient Bluetooth design and lasts 3-7 days on a single charge; exact battery life depends on sensor sampling rates. Our smart bands and chest patches similarly use rugged materials (water-resistant polymers, sealed electronics) and batteries optimized for extended monitoring. In general, we build and test devices to meet industrial durability standards so they survive typical wear, sweat, and minor shocks.
What after-sales support do you provide?
We stand by our products. Sensio offers technical support for firmware/app updates and can provide spare parts for at least the warranty period. For clients with ongoing needs (repairs, calibration, software upgrades), we offer maintenance contracts. Because we build the entire system in-house, we can quickly diagnose and fix issues across hardware and software.
What is your development process?
Once you have an idea, we work with you as an extension of your team. We start with understanding your use case and requirements, then propose a prototype design (sensors, features, form-factor). After your approval, we engineer detailed hardware and software, build a small pilot batch for testing, and finally scale up to production. You remain involved throughout so the end product matches your vision.